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Frequently Asked Questions about Reserving a DomainQ: Can I use a Moogo web site with my own domain name? A: Yes. You can order a domain name in the web site maintenance mode by clicking on the Additional Services tab.
Q: I already have my own domain and I’d like to use it with my Moogo web site. What should I do? A: If you have an existing domain, you can transfer it to Moogo free of charge. Ask your current service provider to provide you with the AUTH-ID key and to unlock the domain name. Send the AUTH-ID key to our customer service department. The transfer will take approximately five to seven days to complete. Note! If you use e-mail addresses that end with the domain name you want to transfer (for example, the domain you want to transfer is www.company.com and your address is "john@company.com"), order the Moogo E-mail Services feature in the Additional Services tab of the maintenance mode before the transfer. If this step is skipped, the e-mail addresses will stop working after the transfer. Send the AUTH-ID key only after you have received an order confirmation for the E-mail Service. Please note that if you use other e-mail addresses, for example those offered by your Internet service provider (john.doe@aol.com, jane.d@msn.com, etc.), the domain transfer will not affect the use of these e-mail addresses.
Q: What will happen to my web site when I reserve a domain name? Do I have to make the site from scratch again? A: Nothing will happen to the web site you created. We will register the domain name for you and direct it to your new web site. |