HOW TO: Get Most Out of Your Advanced Forms

Thursday 1/14/10 time 11:09 AM - Helena @Moogo

Moogo's business users get an access to advanced forms that can be used for different kinds of questionnaires, surveys, inquires and many other purposes. Hereby we show you how you can use  the forms and get the most out of it.

Creating a form

You can use the feature for different purposes. It can be a customer survey or a questionnaire, but it can be also a way for your partners or customers to report or submit information relevant to you. Therefore be creative in using it and get the most out of it!

You can start a new form by opening the feature from the Site Management menu and clicking "New poll". Also if you have already existing forms, you can take them as a basis for making your new form. This way you don't have to start your form from the very beginning.

Before you start entering questions to your survey, you are asked to fill in basic information about the survey. Note that you have different options there for publishing and managing the survey, so choose the best options for yourself.


Now you've got to the main part of the survey - entering the questions/fields. On the right side you can see a panel called "Add field", which gives you all the different field options that you can enter to the form. All you have to do is click on the kind of field that you like.

After entering your questions/fields you can also delete fields and change the order of the fields by simply dragging them to the right place. From the Settings button that every field has you can set if the question is mandatory or not.


Some tips for creating a survey:

 - Try to think from the perspective of your visitor and make the process of answering to the survey as simple as possible.
 - When you have a multiple-choice question, make sure that there are answer options for everyone
 - When the survey is very long, you might want to add page breaks to divide  the survey to different pages (you can add page breaks also from the "Add field" panel)

Getting the answers

When the survey is ready and on your website then it doesn't always mean that people rush to your website to fill it in. So why don't you send them an invitation?

You can invite people to fill in your survey by clicking to "E-mail invitations".

There you can send direct e-mail invitations to as many people as you want. Additionally you can see replies from the people that you have sent the invitation to. This not only helps you to get more people fill in your survey, but also helps you to track the replies in easier way.

Analysing the results

Imagine that you have got hundreds of answers to your survey. It's time to see what kind of answers you have got!

You can check the answers by clicking on "Responses" on the left menu. Here you can check all the answers one by one, but as you probably don't want to go through all the hundreds of responses, you might just want to make a summary of the survey. So just go to "Summary", choose the options there and you will get an overview of all the responses.

If you want to make nice graphs and gather the information for statistics, you can also export the information by clicking "Export responses to Excel". In a second the system will open your Microsoft Excel or OpenOffice Spreadsheet together with all the information that your visitors have given to you.


We have seen very many nice surveys and forms created with Moogo. If you have a great example, don't hesitate to add a link to it in the comments!